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  • Does Air Canada charge a change fee?

    Air Canada does not allow flight changes for those with basic economy tickets after the initial 24-hour window. For Standard, Lowest Premium Economy, and Lowest Business class fares, after the 24-hour window has passed, Air Canada charges a change fee of $100. You must pay the price difference if you’re changing to a more expensive option.

  • Does Air Canada offer a refund?

    Air Canada is extending a refund option to all eligible customers with tickets for travel dates on or after February 1, 2020 and who purchased their ticket before April 13, 2021.

  • Can I cancel my Air Canada Flight?

    Air Canada will not allow you to cancel a basic economy ticket unless it is canceled within 24 hours from when it was purchased. However, there are some circumstances where you can cancel and request a refund if Air Canada changes your flight schedule by 2 hours or more, if you have military orders, or if you or your traveling companion dies.

Air Canada Refunds For Canceled Flights

Despite nearly a year of denying refunds for canceled flights, the carrier has come full circle. Effective immediately, all non-refundable flights purchased before April 13, 2021, for travel on or after Feb. 1, 2020 that were canceled — for any reason — are eligible for a refund. This includes tickets that were voluntarily canceled— not just those

New Flexible Booking Policy

Going forward, the carrier is also implementing a new booking policy for tickets purchased on or after April 13, 2021. Refunds will be granted only when the airline cancels or reschedules your flight by more than three hours. That's why I'd recommend waiting until the last minuteto cancel your ticket, in case the flight ultimately ends up getting d

Why The Change Is Happening Now

For many TPG readers, this change is great news. When I covered the change and cancellation beat during the height of the pandemic, I'd hear from countless readers about nightmares with Air Canada. I'm not alone. The U.S. Department of Transporation also received thousands of complaintsabout Air Canada's stingy refund policy. According to the DOT,

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