air canada waiver policy


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  • What are Air Canada's change and cancellation policies?

    Air Canada's change and cancellation policies vary. Penalties, waivers and discounts depend on your ticket type. Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations.

  • Does Air Canada have a goodwill policy?

    Note that for customers who make voluntary changes, normal fare rules will apply. Air Canada has also extended its existing goodwill policy so that customers can make a one-time change without a fee for all new or existing bookings made through May 31, 2021 for original travel until May 31, 2022.

  • Does Air Canada offer a refund for bereavement travel?

    The chatbot provided inaccurate information, encouraging Moffatt to book a flight immediately and then request a refund within 90 days. In reality, Air Canada's policy explicitly stated that the airline will not provide refunds for bereavement travel after the flight is booked.

  • Does Air Canada waive fees if you cancel an award ticket?

    Air Canada’s top-tier elite members (Super Elite) have waived fees if canceling an award ticket. International destinations have a different schematic of change and cancellation policies. The refund and change fees are more complex and depend on the itinerary.

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